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Shipping & Delivery

SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses all over the world in China, Italy, Spain, and Romania by EMS and in the USA by USPS. Please allow 2 - 5 business days for your order to be fulfilled before shipping. Depending on your location, the estimated time of delivery is between 14 to 30 business days.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

SHIPPING TIME

*Estimated Shipping Time
(Due to the current COVID-19 pandemic, we may experience slight shipping delays. Your patience is highly appreciated.)

Location

*Estimated Shipping Time

United States

8-14 Business days

Canada, Europe

8-15 Business days

Australia, New Zealand

8-15 Business days

Central & South America

10-20 Business days

Asia

8-15 Business days

Africa

15-30 Business days


Max delivery time – 30 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

LOST/MISSING PACKAGES

Carvamp is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

TRACKING INFORMATION

You will receive an email (or SMS message if you provided your phone number) with a tracking number once your order is shipped. You can visit our Track My Order page to follow your package. 

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

SAFE AND SECURE ORDERING
30-DAY MONEY-BACK GUARANTEE
100% SATISFACTION GUARANTEE
EASY RETURNS